400电话,在功能上比95号码跟方便
1、办理方式
1. Handling method
95短号是需要先办理全网呼叫中心许可证,许可证办理时间很长,一般在60个工作日,申请费用最少是2万,不包括别的费用。同时需要的手续很繁琐。
The short number is required to apply for the whole network call center license first, which takes a long time, generally in 60 working days, and the application fee is at least 20000, excluding other fees. At the same time, the procedures are very complicated.
400电话,办理只需要提供公司营业执照、法人身份证、组织机构代码证,预存话费就可以了,最快是当天可以使用。
400 telephone, only need to provide the company business license, legal person id card, organization code card, pre deposit telephone fee can be used, the fastest is the same day.
2、95短号功能
2. 95 short function
95短号办理完成后需要在找代理商来做呼叫中心,具体可实现的功能,根据代理商不一样,有所区别。
95 after the completion of the short-term handling, you need to find an agent to do the call center. The specific functions that can be realized are different according to the different agents.
目前主流功能包括,呼入电话分配、ivr语音导航、坐席管理系统、录音功能、黑名单功能、语音信箱功能等。
At present, the main functions include incoming call distribution, IVR voice navigation, seat management system, recording function, blacklist function, voice mailbox function, etc.
400电话,在功能上比95号码跟方便,包括功能有:绑定手机、群发短信、漏话邮件、自服务门户、挂机短信、漏话短信、满意度调查、企业彩铃、语音信箱、ivr语音导航、分支统计、分区转接、分时转接、呼叫黑名单、通话录音、虚拟总机、WEB400(网页回呼)、外呼外显等。
400 phone is more convenient than 95 number in function, including binding mobile phone, group sending SMS, missed message, self-service portal, hang up SMS, missed message, satisfaction survey, enterprise RBT, voice mailbox, IVR voice navigation, branch statistics, zone transfer, time-sharing transfer, call blacklist, call recording, virtual switchboard, web400 (web page call back), outside Call out, etc.